What are managed IT services from Charlestowne Digital? They’re the key to helping your business grow and scale up quickly to stay competitive!

More specifically, however, they’re information technology (I.T.) tasks handled by Charlestowne Digital. Small to medium businesses can leverage our services on a subscription basis to elevate their companies to the same level as the industry giants in their field at a fraction of the cost.

From computers and phones to networks and passwords, many tech systems keep small-medium businesses (SMBs) running and their data safe. But many SMBs don’t have the time, talent, or money to handle these systems in-house.  

That’s where our managed IT services come in!

Benefits of managed IT services

The biggest corporations in the world make IT a priority. They can build out first-class internal IT teams because they pull in the appropriate revenue to do so. As a result, SMBs are faced with the challenge of finding a solution to fill that gap. When put in this position, smart business owners leverage managed IT services from Charlestowne Digital.

Here is just a quick rundown of what leveraging our IT experts can do for you.

Reduce IT spending

With the help of Charlestowne Digital, SMBs can reap the benefits of IT support at a much lower cost compared to creating a comparable internal team. Small to medium business owners can pay for the services they need when they need them through a subscription-based model, allowing them to scale as needed.

Contracting managed IT services out to Charlestowne Digital also makes internal budgeting and expense tracking easier. Organizations can forecast their monthly, quarterly, and yearly expenditure on IT since the costs of our subscription packages are generally fixed and consistent. This frees SMBs to focus on more mission-critical tasks like business development or marketing.

Leverage expert knowledge

Another benefit of managed IT is the breadth of expertise Charlestowne Digital can bring to your organization. Our professionals possess in-depth expertise on things like effective cybersecurity policies, industry compliance, and knowledge from real-world experience with other local companies in the Charleston area.

Cybersecurity and regulatory compliance knowledge are invaluable tools for mitigating a client’s risk. As the go-to experts in charge of a company’s managed IT support, Charlestowne Digital is always up-to-date on the latest information, technologies, and processes that will keep your infrastructure working efficiently and successfully well into the future.

Charlestowne Digital regularly works with standards such as PCI compliance and can advise your organization on the parameters and regulations for their industry. Additionally, we can offer a wealth of experience with multiple client accounts that in-house teams would not have.

Dependable service

Not only do our clients see value from leveraging the skills of Charlestowne Digital’s experienced network engineers, but they also benefit from our resources. Finding the skilled talent to build an internal IT team can be bad enough. Most business owners also forget that IT operations are resource-intensive as well.

Partnering with Charlestowne Digital can make services more dependable and reduce interruptions. Furthermore, our  SLAs clarify what’s to be expected and when to expect it, making both IT services and utility services (internet, etc.) reliable.

Clients also receive the added benefit of a dedicated IT professional when working with Charlestowne Digital. Internal IT teams may have to balance the workload of several different responsibilities. Partnering with Charlestowne Digital means your business benefits from  our sole focus on the health, maintenance, and performance of your IT system. Fewer distractions mean we can provide your company the first-class service it deserves around the clock.